Shipping Details

Shipping Details – U.S.A. Customers

SHIPPING

All orders are shipped UPS (United Parcel Service) unless Post Office (USPS) shipping is requested.

All orders must include a physical shipping address (Route or Street Address).

UPS cannot accept a Post Office Box number.

All orders are processed in the order they are received.

This is done to ensure fairness to everyone.

All of our orders are considered rush orders and are sent as soon as possible.

We pride ourselves on prompt shipment.

We are required by UPS to differentiate your shipment with respect to Residential or Commercial delivery addresses. If your package is delivered to your home (the address where you actually reside), you will be charged the residential rate. This rate is higher for the total cost of the package (per box) as compared to the commercial rate. This affects all UPS service levels.

Shipping charges are based on the actual weight of your order.

Any item noted Oversize will incur additional freight charges. Some, but not all items are noted.

Insurance coverage: The first $100.00 of value is free. Orders with value of $100.01 or above will incur a $2.70 minimum charge and an additional $.90 per $100.00 of value.

The current C.O.D. charge is $12.00 per box.

UPS freight charges are subject to increase without notice.

FREE UPS basic ground freight for orders totaling $1,000.00 or more. Continental U.S. only.

You will not be charged freight (exception for air packages) or insurance if your order total exceeds $1,000.00.

You will still be responsible for any C.O.D. fees (if applicable).

Out of stock and/or Backordered items do not count toward free shipping total.

There is an additional charge for Next Day Air, Second Day Air, Three Day Select and Saturday Delivery shipments. We will pay the amount equal to the basic ground rate and you will be charged the difference for the Air Service upgrade.

This offer does not apply to International Shipments!

AIR SHIPMENTS

In a hurry?

Request UPS Next Day Air, Second Day Air or Three Day Select Shipping. The rate for air shipments will vary based on size/weight of the package and the UPS zone where it is to be shipped.

Air orders called in by 10:00am ET will ship the same day, GUARANTEED! This includes Next Day, Second Day and Three Day Select.

Next Day Air customers will receive their order the next business day after the order leaves our warehouse.

Second Day Air customers will receive their order two business days after the order leaves our warehouse.

Three Day Select customers will receive their order three business days after the order leaves our warehouse.

SATURDAY DELIVERY

For this service, the order must ship Next Day Air. There is an additional $15.00 fee per box per shipment for the use of this service in addition to the Next Day Air fee. Not available in all areas.

ADDITIONAL UPS Air Services

Next Day Air AM is guaranteed to be delivered by 8:30am. This service is slightly more expensive than regular Next Day Air which has a guaranteed delivery by 10:30am. Not available in all areas.

Second Day Air AM, is guaranteed to be delivered by noon. This service is slightly more expensive than regular Second Day Air which is guaranteed by 5:00pm. Not available in all areas.

SHIPMENT NOTIFICATION AND TRACKING

Customers that provide us with their e-mail address will automatically receive shipment notification of their order, along with tracking information.

Shipping Details – International Customers

We have several shipping options available for our customers to use.

Our most common methods are United Parcel Service (UPS), FedEx and United States Postal Service (USPS).

However, if you prefer another carrier, please specify when placing your order. We will do our best to accommodate your preference.

Please be sure when placing your order to include your complete shipping address (including country) as it should appear on your shipment. Also include a fax or telephone number.

Please Note: Customer assumes all risk of loss for any confiscations made by Customs.